How to have difficult conversations with confidence, compassion, and accountability

ONLINE WORKSHOP
1 - 3:30pm ET

Work relationships aren’t always easy. People disagree, priorities come into conflict, and sometimes feelings get hurt. Many of us have learned that the “professional” thing to do is to shove our emotions down and slap on a fake smile.

But while avoidance can feel more comfortable in the moment, it ultimately makes things worse: you get burnt out, teams lose trust, and collaboration turns to contention.

The antidote is brave conversations—conversations that are direct and honest, yet compassionate and responsible. This session will show you how to have them.

What you’ll learn

In this hands-on workshop, you’ll learn:

• What it looks like to engage in a difficult conversation responsibly—without assumptions, attacks, or passive-aggressive behavior

• How to boldly advocate for your perspective—while holding space for others’ POV, too 

• How to communicate your needs, set boundaries, and discuss roles in healthy and respectful ways

You’ll leave with the skills to turn conflict from an issue between you to an issue in front of you—so all parties are oriented toward finding solutions instead of “winning.”

Who it’s for

This is a mixed-level workshop ideal for anyone who wants to feel more confident facing uncomfortable situations. 

“I had a difficult conversation with a colleague last week that I am 100% sure I would not have been able to have if not for that workshop. The conversation absolutely needed to happen, but having the tools to get it started (and having had the ability to have a mock difficult conversation) made something that is never going to be easy somehow easier.”

—Workshop attendee

Reserve your seat

• Individual registration: $229

• Team registration: Save 15% on orders of three or more (use code TEAM at checkout)

*You'll receive Zoom information and workshop reminders at the email you enter at checkout

About your facilitators

Sara Wachter-Boettcher is a certified leadership coach, author, and keynote speaker dedicated to changing design and tech for good. She’s the founder of Active Voice, a company dedicated to helping people step into their power, speak up for justice, and build more courageous leadership practices in their organizations.

Her most recent book, Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech, was named one of the best tech books of the year by Wired. She’s also the author of Design for Real Life (with Eric Meyer) and Content Everywhere, and has spoken on more than 100 stages on four continents (and of course, countless Zoom calls).

Jen Dionisio is a certified transformation coach, content strategy consultant, and educator. Her experience spans the tech, higher ed, and nonprofit industries. Her years of management experience include scaling up a content strategy practice from 5 people to 25 people, supporting the career growth of her reports and mentees, managing managers, and helping new managers establish a leadership style authentic to their values and core strengths. She's also a former professor at Drexel University and the University of the Arts. As a coach and facilitator working with Active Voice, Jen helps people launch new chapters of their lives with intention and purpose.